TRAK Communications, Inc. is a woman owned privately held Telecommunications Auditing Firm.

Our clients benefit from our excellent reputation and strong relationships with telecom carriers.

Why Select TRAK?

• 100% INDEPENDENT of the service providers, guaranteeing objectivity across all aspects of service evaluations.
• HIGHLY EXPERIENCED STAFF – Each of TRAK’s analysts has over 25 years of experience!
• FASTER RESULTS – Our excellent relationships with vendors and carriers enables us to proceed efficiently and obtain information efficiently.
• EXPERTISE – Advisor and Lead Analyst for the industry’s leading telecommunications bill audit firms.
• TEAM PLAYERS – We become part of your team; whereas our competitors are involved in a factory setting and your audit is one of many.
• STREAMLINED PROCESSES – Thorough and well-documented, we work efficiently to authenticate every billing issue and provide informative status reports.

Randi Smaldone (President)

Highly Experienced IT Executive with Consultant Background and over 30 years experience conducting rate and tariff analysis for voice, data and wireless services.

Proven track record for providing high level and technical cost reduction analysis to significantly reduce telecommunications expenses and improve quality of services.

Developed and managed audit practices for several firms.  Served as Director of Audit Operations for two of the largest and well known TEM companies.

Provide management and support to several Telecom Expense Management firms with the internal auditing of their clients.

CLIENT TESTIMONIAL

“TRAK Communications has been a KGM Consulting partner for over 10 years. TRAK has helped KGM save our clients millions of dollars in cost reductions and project savings that have resulted from the detailed audits and physical validations that TRAK provides. TRAK professionals are experts with audit investigations as well as the physical testing that verifies the status of inactive and unused circuits. TRAK professionals are perfect compliments to our KGM team and the TRAK organization provides the knowledgeable and responsive attention to detail that KGM and KGM clients require. “

KGM, President – KGM Consulting, Inc.

I have personally worked with TRAK Communications for 15 years over two different companies. Randi Smaldone is driven to succeed and works hard to achieve optimal results for us. Her company is a true business partner by integrating her highly experienced staff with our internal resources to deliver tremendous savings and clearer visibility to our IT spend. They respect our supplier relationships and were highly respected by our representatives. What makes TRAK so unique is their willingness to conform to our requirements and are always eager to take the burden of responsibility in documentation gathering (i.e., invoices, contracts, etc.) and their willingness to go that extra mile while balancing great patience with persistence.

MC, one of the world’s leading financial groups based in Japan

TRAK’s audit provided us with valuable insight to our hidden telecom expenses. The inventory effort compiled DECADES of neglected records into a resource that enabled quick analysis and allowed us to take decisive action to reduce telecommunications spend. TRAK’s attention to detail and commitment to auditing principles helped us realize $14 million in savings.

No erroneous disconnect of working services or impact to our production systems throughout this effort.

RS, Fortune 500 Worldwide investment management firm

We have successfully used the services of TRAK Communications and have been very pleased not only with the financial recovery they have provided to our firm but also the expertise and response exhibited by their entire staff. They performed their audit with minimum disruption to our staff and in most cases we did not even know they were there. They regularly kept us informed of their findings and any issues that arose and handled them with utmost professionalism. I would highly recommend TRAK if your firm likes to save money.

EZ, multinational financial services company.