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Our mission is simple: To provide our customers with the maximum savings and most cost effective solutions with minimal disruption and stress.
We do this by following these three main auditing processes:
Contract Compliance - Telecommunications services are sometimes purchased from contracts with language that is ambiguous to interpret. The audit will decipher these terms and ensure that you are receiving the prices as outlined, as well as any discounts and waivers. We will ensure that every invoice received is tied to a contract if applicable.
Tariff Review - Services not purchased via contract are subject to tariffs on file with a state or federal regulatory agency. We subscribe to on-line tariff services enabling us to access the most current rates on file.
Physical Verification - We ensure that you are only paying for services that are in place. In most cases we will conduct an on-site investigation of the demarc. There is minimal disruption to your staff - we only need access to the telephone room. We will provide you with the inventory reports including demarcation information.
OUR REPUTATION DEPENDS ON THE CUSTOMER’S SATISFACTION - We can’t afford to conduct anything less than perfection!
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